1. Digital Product Purchases
All digital product sales—including downloads or (e.g., tools, e-books, access codes, software...)—are final and non-refundable once the purchase is complete .
2. Duplicate Payment Exception
If you accidentally pay for the same digital item more than once, please let us know. We will provide a refund for duplicate payments upon verification.
3. Processing Time
Duplicate digital payment refunds: typically processed within 3–5 business days, after confirming the duplicate transaction.